Last Updated: [10-09-2025]
At Pranavya Farm, we are committed to delivering your orders in a timely and safe manner. Please read our shipping policy carefully to understand how we process and deliver your products.
Free Shipping
- Free shipping will only apply if specified as part of a promotional campaign or special offer.
- In all other cases, shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
Shipping Address
- A complete and accurate postal address including pin code, email ID, and contact number is essential for shipping your order.
- Please ensure that the contact details and pin code provided are correct before confirming your order.
Order Processing & Dispatch
- If the ordered item is in stock, it will be packed and dispatched within 3 working days from our warehouse.
- If some items are not in stock, we will arrange production and dispatch the order within 10 working days of order placement.
- In such cases, we will keep you informed via email or phone.
Delivery Timelines
- Deliveries are made by our courier partners Monday to Saturday, between 9 AM to 7 PM (excluding Sundays and public holidays).
- Delivery timelines may vary depending on your location and external factors such as:
- Weather conditions
- Strikes or transport delays
- Courier partner operational issues
We strive to ensure your order reaches you on time; however, delays beyond our control may occasionally occur.
Order Tracking
- Once your order is dispatched, we will send you an email with the tracking details.
- You can use the tracking number to monitor your shipment status on the courier partner’s website.
Important Notes
- Delivery timelines may differ for remote or rural areas.
- In case of any issue with delivery, please reach out to us at:
📧 info@pranavyafarm.com